Terms and Conditions


General


These Terms and Conditions (hereinafter referred to as “Terms”) for use of Faxtor which includes Website, Digital applications including but not limited to Mobile Applications (hereinafter referred to as “Platform”) was last updated as on 18th July, 2023. This Terms are effective as of 01st July, 2023.

These Terms constitute an electronic record in terms of Information Technology Act, 2000 including all its amendments and rules made thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
These Terms are legally binding document between Faxtor Learning Private Limited, Brand Name “Faxtor” (hereinafter referred to as “us”, “we”, or “Faxtor”) and the users (hereinafter referred to “You” /”Your” / “Yourself”). These terms will be effective upon your acceptance of the same from your designated electronic mail address or in any other form of electronic record including, if applicable or provided, clicking on the check box of “I Agree” / “Accept” button or by any other means which construe your acceptance of these Terms.

Please read the Privacy policy and Terms carefully. By using the Platform, you indicate that you understand, agree and consent to these terms. If you do not agree with these Terms or Privacy Policy, please do not use this Platform. You hereby provide your unconditional consent or agreements to Faxtor as provided under section 43A and section 72A of Information Technology Act, 2000. Should you disagree with this Terms and still continue to access the Platform, Faxtor disclaim all the liabilities arising therefrom and it shall be assumed by your continued use of the Platform that you have accepted these Terms and Privacy Policy available on the Platform including any changes therein from time to time. Any access to our Services or Application through registrations/subscription is non transferable. In the event of any discrepancy between the Terms and any other policies with respect to the Platform or Services, the provisions of the Terms shall prevail.

About Faxtor

Faxtor is the Brand Name of Faxtor Technologies Private Limited, which is incorporated as a Private Limited Company under The Companies Act, 2013 and having
registered office at HD-055 WeWork Prestige Atlanta, 80 feet main road 1A block, Koramangala, Bangalore, Karnataka – 560034.
 The Platform is owned, registered and operated by the Company.

Faxtor Platform

Faxtor is a SaaS-based communication platform between teachers, students, and parents. It focuses on the efficiency improvement of both teachers and students as a one-stop solution for online live classes, and managing other operational activities, via an inbuilt learning management system.
These Terms shall apply to all Users of Faxtor. Faxtor Platform includes the website, digital applications including but not limited to Mobile Applications which includes but is not limited to products, software and service offered via the Platform.
The Platform may contain a video clips, audio clips or tutorial in any other form uploaded by the registered user of the Platform including Tutors, Schools, Institutes etc. Such content uploaded shall hereinafter be referred to as “Third Party Content”. You agree and acknowledge that Faxtor has no control over and assumes no responsibility for Third Party Content and by using Faxtor, you expressly relieve Faxtor from any and all liability arising from Third Party Content.
You further understand and acknowledge that you may be exposed to Third Party Content. You agree to indemnify and hold harmless Faxtor, its directors, owners, operators, affiliates, licensors, and licensees to the fullest extent allowed by law regarding all matters related to your use of the Faxtor. The terms of this provision will survive any termination or cancellation of these Terms or your use of the Services.
The Platform may include other sites link which are not verified by Faxtor and inclusion of any link does not imply our endorsement and usage/ access of/ to any such linked website is at the user’s own risk. Thereby, every User agrees and acknowledges that accessing third party websites through links provided on the Platform will solely be at the Users discretion
The Platform may run promotional campaign and advertisements of third parties from time to time. Your relationships and business dealings with any such third parties shall be solely matters between you and such third parties
You acknowledge and agree that Faxtor shall not be responsible or liable for any loss or damage of any kind incurred as a result of any such dealings with such third parties.

Terms subject to change

Faxtor reserves the right to update or modify these Terms or any other any aspect or feature provided by the Platform including, but not limited to, the Content, hours of availability and equipment needed for access or use from time to time without any prior notice. Your access of the Website and use of the Services following any such change constitutes your agreement to follow and be bound by these Terms, as updated or modified. For this reason, we encourage you to review these Terms or any other aspects and features each time you access and use the Services.

Eligibility

You represent and warrant that you are above 18 years of Age and competent to enter into a legally binding agreement and to be bound by these Terms. You shall not access and use the Services if you are not competent to contract under the applicable laws, rules and regulations.
If you are accessing the Website and the Services are being used for the benefit of a minor, you expressly confirm that you are legally competent to provide consent on behalf of such a minor and that the minor’s use of the Website and/or the Services shall be subject to the Terms and Privacy Policy of Faxtor.
If you represent a Corporate Entity i.e. Company, Partnership Firm etc., you expressly confirm that you are duly authorized on behalf of the entity to enter into the Agreement, access the Services and avail of the features and facilities.

Ownership of intellectual property rights

All text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of the Platform constitute Faxtor and its partners’ intellectual property.
By using the Portal, you acknowledge that these data are protected by copyright, trademarks, database rights and other intellectual property rights and are owned by Faxtor. Nothing on this site shall be construed as granting, by implication or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without prior written permission of Faxtor. 
Faxtor is the sole owners of the underlying software and source code associated with the Services and all the trademarks, copyright and any other intellectual property rights of any nature in the Services. You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of Faxtor.

Registration

You are required to create an account (“Account”) on the Platform to have access to the Services.
You are required to enter correct details on the Platform and ensure that the details are true and complete.
You are responsible for maintaining the confidentiality of your login credentials and your Account which is provided to you on successful registration with Faxtor and you are fully responsible for all activities that occur under your Account and password.
You must inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively.
You may cancel your registration at any time by informing us by email or at the communication address provided in these terms.
You are requested to inform Faxtor if you wish to remove your details from our records, immediately upon receiving your written request to that effect Faxtor shall delete all such information.

Payment

You shall pay Faxtor Subscription Fees or any other fees as indicated on the Quotation/Agreement. All the fees are to be paid to Faxtor within Fifteen (15) days of the date of invoice. Any late payment will bear additional interest.
The subscription term will end on the expiration date and if you wish to cancel the same before its expiration no refunds will be provided for the same.
Any Grievances concerning invoices must be made in writing within Fifteen (15) days from the date of the invoice.
Invoices will be sent by electronic via Email and Application unless requested otherwise by Customer.

Assignment of rights

You shall not assign or transfer any rights, obligations, or privileges that you have under these Terms without the prior written consent of Faxtor. Subject to the foregoing, these Terms will be binding on your legal heirs, successors and permitted assignees. Any assignment or transfer in violation of this clause will be deemed null and void. Faxtor may transfer rights under the Terms to any third parties without the requirement of intimating you or seeking your consent.

User discretion and opt out

You agree and acknowledge that you will adhere to the Terms out of your free will. You have an option not to accept the Terms or later on withdraw your consent so provided herein by sending an email to the grievance officer at or such other electronic address as may be notified to You. The Company may deny you access from using certain services offered on the Platform.


Termination

Faxtor may suspend, restrict, block, cancel your registration if you breach these terms or the privacy policy, Infringement of any intellectual property rights, violation of any applicable laws or for any reasonable purposes.

Refund Policy

Please read the subscription terms and conditions carefully before subscribing to any of the subscription plans, as once you have subscribed you cannot change, cancel your subscription plan. Once you subscribe and make the required payment, it shall be final and there cannot be any changes or modifications to the same and neither will there be any refund.


Confidentiality

You will not without obtaining prior written consent of Faxtor, disclose any information provided to you including the User list, customers list, name and addresses, ideas, business model, processes, concepts etc. relating to Faxtor or the Platform to any third party Confidential Information that is disclosed to you during the term of your use of the Platform. You acknowledge and agree that the Confidential Information so provided to you shall at all times be the property of Faxtor and any breach of the same shall cause irreparable damage to Faxtor.


Warranties

To the best knowledge of Faxtor, the Platform do not contain any malicious code, Virus, program, or any other codes which could damage, destroy, or alter the Application, or which could reveal, damage, destroy, or alter any data or other information accessed through or processed by the Application in any manner. Faxtor provides all the services in a professional and diligent manner. The Services and the functions and feature of the Platform are provided on an “as is” basis. We expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Faxtor neither warrants or represents that the software or services will be uninterrupted, error-free, or secure. You acknowledges that there are risks inherent in internet connectivity that could result in the loss of your privacy, data, confidential information, and property.


Limitation of liability

In no event shall we be liable for any direct, indirect, punitive, incidental, special or consequential damages or for any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the access, use or performance of the services, functions and features or for interruptions, delay, etc., even if we were advised of the possibility of damages resulting from the cost of getting substitute facilities on the services, any services, data, information or services purchased or obtained or messages received or transactions entered into through or from the services, unauthorized access to or alteration of your transmissions or data statements or conduct of anyone on the services, or inability to use the services, the provision of or failure to provide the functions and features, heather based on contract, tort, negligence, strict liability or otherwise. this clause shall survive in perpetuity.


Further acknowledgements

You hereby further acknowledge and agree that the Terms are clear and easily accessible and provide statements of the Company policies and practices with respective to the use to access of the services provided through its Platform.


Severability

If any provision of this Terms shall be found by the Government or administrative body of competent jurisdiction to be invalid or unenforceable it shall be replaced with another, which is not prohibited or unenforceable and has, as far as possible, the same legal and commercial effect and the remaining provisions of the Terms will remain in full force and effect and will not be affected by the illegal, invalid, or unenforceable provision or by its severance here from.


Force majeure

Faxtor shall not be liable for failing to perform, or delay in performance of, any of its obligations if, and to the extent that, such failure or delay is caused by an event substantially beyond its control, including but not limited to acts of God, acts of the public enemy or governmental authority in its sovereign or contractual capacity (including but not limited to declaration of lockdown), war, terrorism, floods, fire, strikes, epidemics, pandemics, civil unrest or riots, and/or power outage or grid failure.

Governing law and jurisdiction

These Terms of Services shall be governed and construed in accordance with the laws of India, which governing law applies to the User Agreement without regard to its conflict of law provisions, and any disputes relating to these Terms of Services and User Agreements will be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka, India.

Contact us

Please send your feedback, comments, requests for technical support by email:  grievances@faxtor.in